You Focus On Your Genius
Let Us Focus On Ours
The best WordPress help service will let you
get the support you need for your online presence
so you can take care of business.
- Annual Maintenance Memberships
- Diagnostics and Tech Fixes
- Site Customizations
- Theme Changes
- Website Design
I’m going to bet that you aren’t a web designer or coder or developer or maybe not even a techie or a geek. Sound about right?
You have a business, though, focused around your own passion or specialty or skill set, and you find yourself spending way too much time on the techie stuff of your online presence and not nearly enough on the business of your business.
Wait, what? Why do I say that?
That means you are in the right place. So take a deep breath.
You see, at Ultimate WP Help we ARE geeks and WordPress techies.
We absolutely adore taking care of websites and marketing systems, autoresponders and web-stores.
So why not let go of the tasks that aren’t in your genius so you have a whole lot more time to spend on the stuff that YOU adore?
I’m going to bet that the technical tasks that have you beating your head against your computer screen for hours are things we can take care of quickly. And what’s more, we want to! As the Chief Site Savior at UWP, I am a unique blend of clear communicator and techie brain. That means I can take your non-techie descriptions and turn them around into pixels and code. Cool! Plus, I have a team of people who have their own genius. All combined, we can take care of what you throw at us.
Thus freeing up your time for getting new clients and crafting marketing campaigns and working with your ideal customers.
Sounds pretty GENIUS, huh?
Chief Site Savior
If you are ready to let go of what isn’t your genius, gaining much-needed support and partners in your online presence, then let’s start with a Free Site Review.
About The Free Site Review
We can meet online, both looking at the same screen and have a chat. Let’s look over your existing website or ideas for your new one, or review some of your systems or take a look at others that you admire. If you a prefer a phone call first, that's okay, too.
Then, I’ll recommend how to proceed.
Our annual membership is a fantastic value and might be just the right amount of support for you.
Or, maybe you need a new website but are nervous about the process. Our Simple Website Design package is a step-by-step system that is affordable AND clear, with plenty of time to work through your online presence.
If you already have a site and are experiencing problems, let my tenacious anthropologist brain have a look. Anthropologists are taught to dig- not just in the dirt, but into systems and problems, and uncover answers. My genius freeing up your brain to focus on YOUR genius. Yes!
Need more details? Take a look at the specific sections describing the annual memberships and/or website programs. Then schedule that Free Site Review so we can get started. You might have already guessed that I’m pretty easy to talk to.
It is time for you to let go of what just isn’t your best skill set in order to truly fulfill your own mission. I’m excited to connect with you!
Here’s the basics of what we offer
Click on each section to learn a bit more.
Imagine having all of the technical details of your website taken care of on your behalf- automagically. Never worry about pressing that “Update” button on your WordPress website again. We backup your site regularly, but most especially before we do any updates. Then we create a draft site to test the new plugins or theme before we deploy the changes on your live site. This means less downtime for your site and greater ease of mind.
- Daily Database Backups
- Weekly Full Site Backups Stored Off-Site for Redundancy
- WordPress Core, Theme and Plugin Updates Done For You
In addition, you get 4 hours of Personal Help Time to use throughout your membership year (then 3 hours with each renewal year. This can be for anything from content on pages to new plugins and systems. (**Everything noted above is for our Helicopter Membership. Liferaft comes with less frequent updates and just 1 hour of PHT)
Then, if you need more help beyond the included hours, you can purchase more Personal Help Time and/or join our Quick Task program.
Agencies can take advantage of all of these services at scale with our Fleet Membership. Expand your own team with our specialized, skilled WordPress services.
We’re not graphic designers (although we know some great ones) or copywriters (know some amazing writers, too) and not really even coders (although, we do know how to write and read code) so what DO we do?
We call it Theme Bending.
WordPress is at the same time rather easy to use and highly sophisticated. But it doesn’t need to be complex. Themes provide the structure, then you can fill in the blanks.
Plugins and custom functions provide the magic in connections and systems you might need.
So, while we aren’t necessarily going to build you a from-scratch database and highly complex website, we will work with you to put up a site that expresses you and represents your business beautifully with the functions that will help you succeed. If you need more than that, we can connect you to the right people to make that happen.
Our website costs are based on the amount of time we need to invest both with you and on the site itself. We have created over 100 websites in the past few years, from simple one-pagers to 100 pages and 1000 products. So we have a pretty good handle on time and effort. It doesn’t help you to spend so little on a site that we have no room to get it done- but nor do you need to invest so much your head spins. Let’s work it out together to make sure you are getting what you need at a budget that makes sense.
Personal Help Time
These higher level tasks are anything that requires technical expertise and/or troubleshooting. Whether creating a new e-commerce system, fixing a bug caused by a plugin, or connecting various parts of your funnel, we take care of it as efficiently as possible.
Your PHT is like a bank – we draw off time used in minutes. Assistant-level tasks that are more “copy & paste” and repetitive work are billed at one-half the time. Any time with Jill or another developer is considered Tech-level.
You can book screenshare time to review and work on the issue directly with Jill or send your tasks in by submitting our form.
Our goal is to take the tech stuff off your mind and support you in any way we can.
The tasks are what you might consider “assistant level” or more simple tasks, yet, you’ve been letting them fall by the wayside because you have other things to do. Picture this: you receive an email either each evening Sunday through Thursday or each morning Monday through Friday (your choice) to which you can reply with a quick task.
What are Quick tasks? Content for your autoresponder, new sales page, add a blog post, edit and upload some new images. Not highly technical, but important to your online presence. You have 20 opportunities a month to remove something from your to-do list for about the same cost as two hours of Personal Help Time!
$250 per month or pay for 10 months up front and get two months free. Think of all the things you can be doing once these tasks are off your plate.
Just need an occasional Quick Task? As long as you have Personal Help Time in the bank, we will charge at a 1/4 rate with a two day turnaround, Sunday through Thursday.
Want to discuss with Jill before you sign up?
If you’ve read all the way down to here, you hopefully get the sense that we are different.
Maybe even kind of weird. Certainly dorky and a bit nerdy. But passionate and committed, too.
You see, UWP is a business that was started to nurture a lifestyle of supporting others. It has worked out very well so far, and we can’t wait to see just how we can help you, too. So, let’s start with that first session and see if we’re a good fit for you.
OFFERED IN THREE LEVELS OF ANNUAL PLANS-
PLUS OPTIONAL HOSTING
Life Raft- Annual
- Use your 1 hour of personal help at any time during the year for any task you can come up with.
- 10% discount on additional hours and other purchases.
- Really give yourself peace of mind and secure a full year of our Ultimate service.
- Includes a bonus of your first 4 hours of personal help, use at any time during the year.
- 20% discount on additional Personal Help Time hours and other on-site purchases.
- Add more sites to your plan for just $150/ year
- Extend our specialized services to your clients – we partner with you on tasks large and small.
- No cost to sign up, then add sites and tasks as you need them.
- Discounted Help Time hours and other on-site purchases, including anything to which we have developers' licenses.
- Add management services to your clients' sites for just $300/ year / site.
- On site communication and tracking.
To say Jill has been a website lifesaver would be an understatement! With very little internet savvy, I was in desperate shape. Jill and her team have helped me through every “emergency” and all of the day to day issues I just don't have time to figure out. Jill's quick response and fun personality have made keeping my website running a breeze!
I would recommend her services to absolutely anyone! Thanks Jill!Heather Ryan
I'm so excited that I may never have to look at a cPanel again. It makes my life so much easier!Danielle Watson
Thank you!!! You are brilliant. Seriously watching you flow through this is like watching an artist create a masterpiece.Angella Johnson
Please know that you make my work life so much better.
There are very few things about starting a business that I can count on. But, I know when I need help from you that it will get done, and done well. Thank you.Laura Barta
ISN'T IT TIME YOU TOOK CARE OF THIS?
From the time we opened UWP, we had limited the number of WordPress help memberships to just 100 and were booked solid. In 2017 we increased that to 200, so don't miss out on your chance to secure a spot with the best WordPress help service… and secure your peace of mind! Have questions? Check out our FAQ or email help @ UltimateWPHelp.com